The following links are blogs that correspond with the questions answered during our Power Hour session on July 17th, 2025:
1. How do I scan in parts to make the inventory easier?
2. How do I get the best out of ServiceWorks?
3. How do I best utilize technician optimization?
4. What distributors is ServiceWorks integrated with?
- Currently, ServiceWorks is integrated with Marcone, Encompass, and Reliable Parts.
5. Will ServiceWorks ever support VOIP?
- Yes! A fully integrated VOIP system is set to launch for the ServiceWorks software before the end of Q4.
6. Can we charge payments Through Authorize.net?
7. Is it possible to setup recurring jobs/payments?
8. What’s the best way to track core returns?
- Create a custom item disposition called “Core”, then run the “Jobs by Part Deposition” report and use the “Core” filter.
9. How do I search for serial numbers?
10. How can we merge with QuickBooks?
11. How can I create and schedule service reminders for my customers?
12. How can my technicians accept payments in the field?
13. How do I create and view Estimates?
14. How do I edit a task?
15. How can I utilize Marcone as a distributor and order parts through work orders?
16. How do I know what each permission does or what it affects?
17. How can I setup more users?
18. How do I import customers from a spreadsheet?
19. How can I utilize SMS messaging with ServiceWorks?
Stay Tuned for more Q&A sessions from ServiceWorks in the future!
