Roles and Permissions

Permissions for Roles has been enhanced so that you can control every user in a fingertip.

Permission in SERVICE WORKS: 

(To control every user in a fingertip) 

Setting Permissions – How to set Permission 

Go to Setting => Admin => Permission (Step – Click 1 => 2 => 3, as shown in the picture below) 

Roles in Dropdown as shown in the picture to select the desired role to configure as shown in the picture below 

Modules in Dropdown as shown in the picture to select the desired module to configure as shown in the picture below 

Every Module has basically 4 Major Permissions “CREATE, VIEW, EDIT, DELETE” as shown in the picture below 

INHERITED is basically given for the ease of usability to configure the permission same as of Parent Module to its Child Modules as shown in the picture below 

Click on the [+] button beside the Modules for the expansion of the Modules for detailed configuration of the Permissions of a specified role as shown in the pictures below 

Modules are basically divided into 3 Segments – PRIMARY, SECONDARY, TERTIARY as shown in the picture below 

PRIMARY MODULE – It is the Parent Module 

SECONDARY MODULE – It is the Sub Module under Primary Module 

TERTIARY MODULE – It is the Sub-Sub Module for detailed & Granular Configuration of Permission for a Specified Role 

DETAIL EXPLANATION OF THE PERMISSION MODULES: 

1. SETTING MODULE – Primary/Parent Module 

Will control over the menu present under the Setting in Service Works Application 

Configuration, Notification, Integration & Admin 

Getting Started will be always there by default 

Explanation as shown in the picture below 

Under Setting Module there are 4 Secondary/Sub Module, i.e. Configuration, Notification, Integration, Admin 

Under the Configuration Module there are 17 Tertiary/Sub-Sub Module as same on the website Configuration Menu, shown in the picture below 

Here we can set which role can “Only View”, “Edit (View by default)”, “Create (View by default)”, “Delete (View by default)”  

GETTING STARTED – PERMISSION CONFIGURATION 

1. Role with NO Permission at all 

We have created a Role (RnD) to demonstrate the Permission Configuration. The below pics will define the same. By Default, this role after creation has no permission at all. 

On Login with RnD the screen is as like below pics. 

2. Only View Permission of Configuration 

Output: Configuration Icon is now showing 

But as the Tertiary Menu Permissions are Off now so No Sub Menu under the configuration will be available. 

Now we will configure View of Site Setting 

Output: Now site setting is showing but cannot edit since there is No Edit Permission so No Save Button 

If we Give the Edit Permission 

Output: The User will get to Edit the Site Setting & Now the Save button is available 

In the same way we have to configure the permission for each & every Menu 

VIEW – Will show the Particular Menu 

EDIT – Will allow us to Edit the Particular Menu 

CREATE – Will allow us to Create any Option, Fields, or anything which supports Creating in a Particular Menu 

DELETE – Will allow us to Delete any Option, Fields, or anything which supports Deleting in a Particular Menu 

Header Menu Visibility: 

As we give the View Permission of the Menus i.e., Dashboard, Schedule Board, Customer, Map, Jobs, Invoice, Order, Inventory, Reports then all these menus will be visible in the Header of the Site. 

Detailed Description of Modules: 

1. SETTING: As mentioned above this section allows us to configure the Permission related to the Configuration & the Setting Gear (Only View Permission is Given now for Picture) 

2. DASHBOARD: This section will allow us to configure the visibility of the Dashboard and its Card Views of both Retail & Services (Only View Permission is Given now for Picture) 

3. SCHEDULE BOARD: This section will allow us to configure the visibility & functionalities of the Schedule Board (Only View Permission is Given now for Picture) 

4. CUSTOMER: This section will allow us to configure the visibility of menu & Customer related operations (Only View Permission is Given now for Picture) 

5. MAP: This section will allow us to configure the visibility of Map & related functionalities (Only View Permission is Given now for Picture) 

6. JOB: This section will allow us to configure the visibility of Job & it’s all related functionalities (Only View Permission is Given now for Picture) 

The Item & Product section under JOB will be impacted with the Inventory Permission as shown in the picture below 

Explained as below with the relevant screenshot 

Output 

Inventory is also showing as Item, Product, Bundle view permission is given 

7. EMPLOYEE COMMISSION: This section will allow us to configure the visibility of Employee Commission & it’s all related functionalities (Only View Permission is Given now for Picture) 

Now the Employee Commission is visible under Job in header menu as shown in the picture below 

8. ESTIMATIONS: This section will allow us to configure the visibility of Estimations & it’s all related functionalities (Only View Permission is Given now for Picture) 

Output: Now the Estimation is visible under Job in header menu as shown in the picture below 

9. INVOICE: This section will allow us to configure the visibility of Invoice & it’s all related functionalities (Only View Permission is Given now for Picture) 

Output: Now the Invoice is visible in header menu as shown in the picture below 

10. STATEMENT: This section will allow us to configure the visibility of Statement & it’s all related functionalities (Only View Permission is Given now for Picture) 

Output: Now the Statement is visible under Customer in header menu as shown in the picture below 

11. CUSTOMER A/R: This section will allow us to configure the visibility of Customer A/R & it’s all related functionalities (Only View Permission is Given now for Picture) 

Output: Now the Customer A/R is visible under Customer in header menu as shown in the picture below 

12. ORDER: This section will allow us to configure the visibility of Order & it’s all related functionalities POS & Order to be Delivered (Only View Permission is Given now for Picture) 

Output: Now the Order is visible in header menu as shown in the picture below 

13. MARKUP: It is placed as an individual Permission Module 

Output: Now the Markup is visible under Order in header menu as shown in the picture below 

14. PURCHASE ORDER: This section will allow us to configure the visibility of Purchase Order & it’s all related functionalities PO, Receive PO, PO Resolution, PO Return, Distributor & Distributor Payment (Only View Permission is Given now for Picture) 

Output: Now all the above-mentioned menus is visible under Inventory in header menu as shown in the picture below 

15. INVENTORY: This section will allow us to configure the visibility of Inventory & it’s all related functionalities Item, Inventory Adjustment, Item Needed & Model Search (Only View Permission is Given now for Picture) 

Output: Now Item, Inventory Adjustment menus is visible under Inventory & Item Needed is visible under Job in header menu as shown in the picture below 

16. REPORT: This section will allow us to configure the visibility of Reports (It has only View Permission) 

Output: Now the Report is visible in header menu as shown in the picture below 

17. WARRANTY: This section will allow us to configure the visibility of Warranty & it’s all related functionalities Warranty Claims & Warranty Claims Receivable (Only View Permission is Given now for Picture) 

Output: Now Warranty Claims & Warranty Claims Receivable menus is visible under Job in header menu as shown in the picture below