The following instructions are on how to set up BBTEL email addresses with SMTP mail protocols:
Setting Up Your Personalized Email with BBTEL
To begin, click on the cogwheel in the toolbar to open up the Configurations Tab and navigate to Notification -> Personalized Email
In the Personalized Email menu, you’ll have the following options available for enabling your personalized email account:
Once you’ve reached the personalized email screen, enter this information in the fields:
Check the Personalized Email checkbox to ensure this feature is enabled
SMTP server: mail.bbtel.com
SMTP port: 587
Enter From ID: Enter your email address
SMTP username: Your email address again
SMTP password: Your email password
Check the Is SSL Enabled checkbox
Once finished, click Save to continue. Once finished with the setup, we recommend sending a test email to ensure the SMTP process has been enabled correctly
You will need to log out of ServiceWorks as well as close any open ServiceWorks tabs to complete the setup process
Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1
