Personalized Email Setup – BBTEL

The following instructions are on how to set up BBTEL email addresses with SMTP mail protocols:

To begin, click on the cogwheel in the toolbar to open up the Configurations Tab and navigate to Notification -> Personalized Email

In the Personalized Email menu, you’ll have the following options available for enabling your personalized email account:

Once you’ve reached the personalized email screen, enter this information in the fields:

Check the Personalized Email checkbox to ensure this feature is enabled

SMTP server:

SMTP port: 587

Enter From ID: Enter your email address

SMTP username: Your email address again

SMTP password: Your email password

Check the Is SSL Enabled checkbox

Once finished, click Save to continue. Once finished with the setup, we recommend sending a test email to ensure the SMTP process has been enabled correctly

You will need to log out of ServiceWorks as well as close any open ServiceWorks tabs to complete the setup process

Need More Assistance?
Contact us:
Use the chat bubble on our site here
Phone: 636-220-4363 Ext #1


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