Customer Reports

Report: Customer

What This Report Does:
Generates a detailed list of all active and inactive customers within your ServiceWorks account

Once generated, you will be able to view the following information within the report:

  • First Name – Displays the customer’s first name
  • Last Name – Displays the customer’s last name
  • Primary Phone – Displays the customer’s phone number
  • Contact Email – Displays the customer’s email address
  • Active – Displays whether or not the customer is currently active within your system
  • Company Name – Displays the customer’s company name (if applicable)
  • Account # – Displays the customer’s associated account number
  • Note – Displays the text within the “Customer Note” field
  • Total Amount – Displays the total amount currently due for the customer
  • Paid Amount – Displays the total amount of payments made by the customer
  • Credit Limit – Displays the customer’s total credit limit (if applicable)
  • Credit Limit Active – Displays whether or not a credit limit is active for the customer
  • Unlimited Credit Active – Displays whether or not the customer’s credit limit is unlimited
  • Send Email To Customer – Displays whether or not the customer has opted in for email notifications
  • Send Text To Customer – Displays whether or not the customer has opted in for text notifications
  • Created At – Displays the date on which the customer was created in your account
  • Updated At – Displays the last date the customer’s information was updated
  • Mobile Phone Preferred – Displays whether or not the customer preferred to be contacted via mobile phone number
  • Home Phone Preferred Displays whether or not the customer preferred to be contacted via home phone number
  • Red Flag Customer – Displays whether or not the customer has been “Red Flagged”
  • Red Flag Created At – Displays the date on which the customer was red flagged
  • Red Flag Note – Displays the text within the “Note” section of the red flag menu
  • Tax Exempt – Displays whether or not the customer has a tax exempt status
  • Send Text to Secondary Phone – Displays whether or not the customer has opted in for messages to their secondary number

Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1


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