What This Report Does:
Generates a list of customer service history within a specified time frame
Upon opening this report, you’ll have the option to filter your search by a designated date range. Once finished with your selections, click Run Report to continue
Once generated, you will be able to view the following information within the report:
- Ticket# – Displays the job’s ticket number
- Status – Displays the current status of the job
- Customer – Displays the name of the customer
- Ticket Date – Displays the date on which the job was created
- Issue Description – Displays the text within the “Description” field
- Address – Displays the customer’s address
- CityName – Displays the name of the customer’s associated address
- StateName – Displays the customer’s associated state
- Zip – Displays the customer’s zip code
- Brand Name – Displays the item’s associated brand
- Appliance – Displays the item’s product detail information
- Serial Number – Displays the item’s assigned serial number (if applicable)
- Model Number – Displays the item’s assigned model number
- Technician – Displays the name of the technician assigned to the job
Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1
