Handling a large number of work orders has always been an issue for industrial enterprises. With the improvement of technology, there is now a concept of a work order management system. It helps organizations by enabling them to perform equipment preventive maintenance, key management, work order administration, asset tracking, and much more.
Researchandmarkets.com is a renowned market research store. They have recently conducted a study about the shifting market trends and a rise in work order management systems was observed. Their study concluded that the global market size of work order management systems will increase by approximately 280.5 million by the end of 2023.
The study also showed that most organizations that adopted this transition were from the construction, manufacturing, transportation, energy, and consumer goods industries. Work order management systems have earned appreciation in industrial circles due to the enhanced productivity they have to offer. The organizations that deployed work management solutions have observed considerable improvement in the performance of technicians and drivers. A significant increase in overall customer satisfaction has also been observed.
The study by Researchandmarkets.com analyzed different variants of the work order management systems installed by various companies. The analysis showed that cloud-based work order management systems will gain the most popularity by 2023.
Organizations tend to prefer cloud-based solutions because it promises easy accessibility and incurs less operational and installment costs. The study also looked at the type of organizations that were transitioning towards work order management systems. The statistics show that medium and small-sized organizations were the largest adopters of this transition. They aim to reduce their costs and streamline their workflow & operational processes by transitioning towards work order management systems.
Benefits of Cloud-based Work Order System
The biggest advantage of a cloud-based work order management system is that it ensures increased mobility and remote accessibility. Adopting ServiceWorks can help you in solving most of your business’s operational issues.
The work order management system automates everything and gives optimal results without requiring any manual commands. If you provide maintenance services, then you probably get last-minute orders for emergency jobs. In this case, the biggest issue for you is to choose the best-suited technician with appropriate skills and send them to the job site.
Response time is key for good performance at emergency jobs. ServiceWorks solves this problem for you by immediately choosing a suitable technician and sending him to the job site. This will solve you a lot of operational expenses and your improved response time will ensure customer satisfaction.
Another benefit of adopting ServiceWorks is that it helps with your billing process. It helps you with billing your customers instantly and accurately. Customers will also be able to pay the bills on time hence increasing the efficiency of the process. This is one of the many ways ServiceWorks work order management system can help service providers in improving their operations and workflow processes.
ServiceWorks system will also help in providing a better customer experience and hence ensuring an improved level of customer satisfaction.