Release Notes

Weekly Update: September 14th, 2023

System Patches and Updates for 2023

The following issues/patches/updates were addressed in our latest update to ServiceWorks:

New Features

  • Warehouse quantity on hand are now available for item ordering through Marcone
  • New Report: Qty To Order

Resolved Issues

  • Resolved issue where imported ServicePower jobs were not being scheduled according to address and zone description
  • Addressed issue with page navigation defaulting to the first page on unsubmitted claims
  • Restored functionality to the creation of service requests via Customer Portal
  • Custom estimate status images are now visible when added to estimation statuses
  • Fixed errors with searching items via Product Search


  • Improved loading times on Statements page
  • Job Status of Waiting On Parts added for when items have been ordered through Purchase Orders

We update ServiceWorks over the weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note that the morning after a promotion to the system, you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates

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Phone: 636-220-4363 Ext #1 


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