Release Notes

Weekly Update October 25th

System Patches and Updates for October 25th, 2022

The following issues/patches/updates were addressed in our latest update to ServiceWorks

  • Addressed issues with balance discrepancies in Customer A/R
  • Fixed errors with POS displaying incorrectly
  • A new ‘Add Service’ button has been added to the job template
  • Resolved problems with incorrect recurrences
  • Updated Twilio API to prevent calls from being marked as spam

New Features:

  • Our system now offers the ability to assign multiple teams to a service ticket. Refer to the blog to view a tutorial on the process

We update ServiceWorks over a weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note, the morning after a promotion to the system you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates.

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