Release Notes

Weekly Update: January 10th, 2023

System Patches and Updates for January 10th, 2023

The following issues/patches/updates were addressed in our latest update to ServiceWorks:

  • Custom Fields
    – You can now rearrange the order of both Job and Customer Custom Fields.
  • Instant Booking
    – Added a toggle to turn off/on the company name within the Instant Booking Page
  • Misc
    -Added the ability to clone existing forms
    -Error message now displays when parts are unavailable via lookup with Marcone
    -Resolved issue with deleted customer’s jobs appearing on the schedule
    – Fixed issue with Time Off Requests displaying incorrect error message

We update ServiceWorks over a weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note, the morning after a promotion to the system you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates.

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