System Patches and Updates for August 3rd, 2023
The following issues/patches/updates were addressed in our latest update to ServiceWorks:
New Features
- Added an embedded payment link (blog)
- Billable Parts report added
- Parts Delivered to Customer report added
Resolved Issues
- Instant Booking notifications now send to staff and employees only
- Deleted technician names no longer appear on enroute notifications on previously assigned jobs
- Addressed issue with invoice toggles remaining on when disabled in Getting Started
- Profit and Loss report now displays income amounts correctly
- Resolved issue with being unable to edit model and serial numbers via desktop view
- Adjusted UI alignment on Customer view
Enhancements
- Content Upload now displays within job log
- Completed Job Forms can now be viewed within Customer Portal
- Added the ability to import time off
We update ServiceWorks over a weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note, the morning after a promotion to the system you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates
Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1
