Release Notes

Weekly Update: April 4th, 2023

System Patches and Updates for April 4th, 2023

The following issues/patches/updates were addressed in our latest update to ServiceWorks:

  • New Features
    Discount Code Management
  • Notifications
    – Resolved issue with estimate approval texts sending HTML code instead of desired message
    – POS notifications no longer sends when customer notifications are disabled
  • Job/Estimate
    – Added the ability to delete any scheduled trip, with the remaining ones becoming reordered post deletion
    – Resolved issue where marking items as billable did not display them on the invoice
  • Inventory
    – Addressed issue with serialized items causing inventory discrepancies when transferred
  • Misc
    – Sub-report added to Sales Tax – Accrual Basis for summarizing GST and HST
    – Order of created services is now reflected in Instant Booking
    – Realigned quantity column on invoices
    – Addressed issue with latitude and longitude for service addresses being assigned to incorrect locations
    – Job Types can now be deleted even when assigned to scheduled jobs
    – Added the ability to upload files with parenthesis in the filenames
    – Resolved issues with custom field toggles not lining up correctly in Chrome and Edge web browser

We update ServiceWorks over a weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note, the morning after a promotion to the system you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates


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