System Patches and Updates for March 14th, 2024
The following issues, patches, and updates were addressed in our latest update to ServiceWorks:
New Features
- Marcone API integration
- Added warranty claims processing support for First American Home Warranty
- New Report: Employee Commission by Payment Date
- Daily Parts Required
Resolved Issues
- Card Processing Fees and Tips are no longer included in totals on the Employee Earnings Report
- Inventory quantities will no longer display as a negative number
- Added serialization support for bundles in POS
Enhancements
- Added a loading screen when copying changes forward in recurrences to indicate the process is running
- Customers with multiple addresses will have either address bring up main account information in the Search bar
- Claim Number and Reference Number are now visible within Warranty Claims Receivable
- Job log now displays when a ticket has been created by ServiceBench or ServicePower
- Customer Portal credentials can now be mapped during Customer Import
- Updated UI for On-Hand hyperlink
- Dispatch numbers can now be searched using the Search bar
- Statements now print up to 50 entries at a time
- Full customer address can now be seen on job cards in the Schedule view
- Minor performance updates added for more system stability
- New API information for Shopify
- Statement Processes can now be run within the same month
We update ServiceWorks over a weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note, the morning after a promotion to the system you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates
Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1
