Reports

Reports: Jobs In Jeopardy

What This Report Does:

Generates a report of jobs that have been marked In Jeopardy. This status triggers when a technician has not selected ‘En Route’ within 15 minutes of the job’s assigned time.

Upon opening this report, you’ll have the option for setting a date range to filter your search. Once set, click Run Report to continue


Once generated, you will be able to view the following information within the report:

  • TicketNumber – Displays the ticket number assigned to the job
  • Customer Name – Displays the name of the customer assigned to the job
  • Date – Displays the assigned date of the job
  • Time– Displays the assigned time for the job
  • Status – Displays the current status of the job
  • IFPartUsed – Displays whether or not an item or part is needed to complete the job
  • Brand – Displays the brand of the item attached to the job
  • Part Number – Displays the number of the part/item attached to the job
  • Part Status – Displays the current status of the item attached to the job
  • Delivery Date – Displays the assigned delivery date for the job (if applicable)
  • Delivery Location – Displays the delivery location for the job (if applicable)
  • Distributor – Displays the associated distributor for the item attached to the job
  • DistOrderNumber – Displays the order number assigned to the distributor if an item is needed (if applicable)
  • ETA – Displays the current estimated time of arrival for the job
  • InternalReference – Displays the purchase order number for an item attached to the job (if applicable)
  • Prof Name – Displays the name of the technician assigned to the job


Need More Assistance?
Contact us:
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Email: support@service.works
Phone: 636-220-4363 Ext #1

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