Hiring the right employees is crucial for the success of any business, and this is especially true for a handyman company where your employees will be representing your brand and delivering services to your clients. Here are 10 important steps to follow when hiring employees for your handyman company:
- Determine your hiring needs: Identify the specific skills, experience, and qualifications required for the job you are looking to fill. This will help you to create a job description and identify the ideal candidate.
- Advertise the job: Use job posting websites, social media platforms, and your website to advertise the job opening. Be clear about the job requirements, responsibilities, and salary.
- Review resumes: Review resumes and cover letters to assess the candidates’ qualifications and experience. Shortlist the best candidates for further consideration.
- Conduct phone screenings: Conduct phone screenings to further assess the candidates’ qualifications, experience, and communication skills.
- Schedule interviews: Invite the shortlisted candidates for in-person interviews. Prepare a list of interview questions that are relevant to the job requirements.
- Conduct interviews: During the interview, ask questions that will help you to assess the candidates’ technical skills, problem-solving abilities, and work ethic. Also, evaluate their interpersonal skills and communication abilities.
- Check references: Contact the candidate’s references to verify their work history and performance.
- Perform background checks: Conduct background checks on the candidates to ensure they have a clean criminal record.
- Make an offer: Once you have identified the best candidate, make an offer that includes the job responsibilities, salary, benefits, and start date.
- Onboard the new employee: Develop an onboarding plan that will help the new employee to acclimate to your company culture, policies, and procedures. Provide them with the necessary training and resources to do their job effectively.
By following these steps, you can ensure that you hire the right employees for your handyman company who will contribute to the success of your business.
Determine your hiring needs
Determining your hiring needs is an important first step in the hiring process for your handyman company. Here are some key factors to consider:
- Determine the services you offer: Identify the types of services your handyman company offers, such as carpentry, plumbing, electrical, painting, etc.
- Assess your workload: Determine the amount of work your company has, and the type of work that is most common. This will help you identify the number of employees you need to hire.
- Evaluate the skills required: Identify the specific skills and experience required for the job, such as technical skills, customer service skills, and communication skills.
- Determine the job responsibilities: Create a job description that outlines the responsibilities and duties of the position, including any physical requirements.
- Determine the level of experience required: Decide on the level of experience required for the job, such as entry-level or experienced.
- Decide on the salary: Determine the salary range for the position, based on industry standards and your company budget.
By taking these factors into consideration, you can determine your hiring needs and create a job posting that will attract the right candidates for your handyman company.
Advertise the job
Once you have determined your hiring needs, the next step is to advertise the job to attract potential candidates. Here are some ways to effectively advertise the job opening for your handyman company:
- Post on job boards: Use online job posting websites like Indeed, Glassdoor, and LinkedIn to post the job opening. This will increase the visibility of the job posting to a large pool of job seekers.
- Utilize social media: Use social media platforms like Facebook, Twitter, and Instagram to promote the job opening to your followers and network. Encourage your followers to share the job posting with their network as well.
- Post on your company website: Add the job opening to your company website’s career page to attract potential candidates who are already familiar with your company.
- Reach out to local trade schools: Contact local trade schools and vocational schools to advertise the job opening to students who are seeking hands-on experience in the industry.
- Attend job fairs: Attend local job fairs to meet with potential candidates in person and promote your job opening.
- Use referral programs: Encourage your current employees to refer their friends and acquaintances who have the skills and experience required for the job. Offer a referral bonus to incentivize them.
By advertising the job in multiple channels, you can attract a diverse pool of candidates for your handyman company and increase the chances of finding the right fit for the job.
Reviewing resumes is an important step in the hiring process for your handyman company. Here are some tips on how to effectively review resumes:
- Look for relevant experience: Check the candidate’s work history and look for experience that is relevant to the job opening. For example, if you’re looking for a carpenter, look for candidates who have worked as carpenters before.
- Assess qualifications: Check the candidate’s education and certifications to ensure they have the necessary qualifications for the job.
- Evaluate technical skills: Look for specific technical skills that are required for the job, such as plumbing, electrical, or carpentry skills.
- Check for transferable skills: Transferable skills such as problem-solving abilities, customer service skills, and communication skills can be valuable in any job. Look for these skills in the candidate’s resume.
- Look for accomplishments: Look for accomplishments and achievements that demonstrate the candidate’s ability to succeed in their previous jobs.
- Check for gaps in employment: Look for any gaps in the candidate’s employment history and ask them to explain any prolonged gaps in their work history.
- Pay attention to formatting: Look for resumes that are well-organized and easy to read. Resumes that are cluttered or poorly formatted may be a red flag.
By effectively reviewing resumes, you can shortlist the most qualified candidates for further consideration and increase the chances of finding the right fit for the job in your handyman company.
Conduct phone screenings
Phone screenings can be a useful tool in the hiring process to further evaluate the qualifications and suitability of candidates for the job opening in your handyman company. Here are some tips on how to effectively conduct phone screenings:
- Schedule the call: Schedule a time for the phone screening in advance and make sure to stick to the schedule.
- Introduce yourself: Begin the call by introducing yourself and providing a brief overview of the job opening.
- Ask open-ended questions: Ask open-ended questions to encourage the candidate to speak freely and provide more detailed responses.
- Focus on key qualifications: Focus the questions on the key qualifications required for the job, such as technical skills, problem-solving abilities, and work experience.
- Listen carefully: Listen carefully to the candidate’s responses and take notes on their answers.
- Be transparent: Be transparent about the job requirements, salary, and any other relevant details about the position.
- Ask about availability: Ask about the candidate’s availability to work and their desired work schedule.
- Thank the candidate: Thank the candidate for their time and let them know the next steps in the hiring process.
By conducting effective phone screenings, you can gather more information about the candidate’s qualifications and assess their suitability for the job in your handyman company. This can help you to narrow down your list of candidates and identify the best fit for the job.
Scheduling interviews is an important step in the hiring process for your handyman company. Here are some tips on how to effectively schedule interviews:
- Contact the candidates: Contact the shortlisted candidates to schedule an interview. Be flexible with scheduling to accommodate their availability.
- Provide clear instructions: Provide clear instructions on the location, time, and date of the interview. Also, provide any additional information such as parking instructions or dress code.
- Confirm the interview: Send a confirmation email or message a day before the interview to confirm the candidate’s attendance and reiterate the interview details.
- Prepare for the interview: Review the candidate’s resume and prepare a list of questions that are relevant to the job opening.
- Allocate sufficient time: Allocate sufficient time for the interview to allow for a thorough assessment of the candidate’s qualifications and suitability for the job.
- Be punctual: Arrive on time for the interview and be prepared to start on time.
- Be welcoming: Welcome the candidate and make them feel comfortable during the interview.
By effectively scheduling interviews, you can create a positive impression of your handyman company and set the tone for a successful interview process.
Conducting interviews is a crucial step in the hiring process for your handyman company. Here are some tips on how to effectively conduct interviews:
- Start with an introduction: Begin the interview by introducing yourself, explaining the job opening, and providing an overview of the company.
- Ask open-ended questions: Ask open-ended questions that encourage the candidate to provide detailed responses. This will help you to get a better understanding of their qualifications, experience, and work style.
- Assess technical skills: Ask specific technical questions that relate to the job opening to evaluate the candidate’s technical skills and experience.
- Evaluate problem-solving abilities: Ask behavioral questions that assess the candidate’s problem-solving abilities and decision-making skills.
- Assess work ethic: Ask questions about the candidate’s work ethic, such as how they handle challenging situations and their approach to teamwork.
- Evaluate communication skills: Assess the candidate’s communication skills by asking them to describe their previous work experience and how they interacted with customers and colleagues.
- Provide information: Provide the candidate with information about the company culture, job responsibilities, and benefits.
- Be transparent: Be transparent about the hiring process and provide a timeline for when the candidate can expect to hear back from you.
- Thank the candidate: Thank the candidate for their time and let them know that you appreciate their interest in the job.
By effectively conducting interviews, you can assess the candidate’s qualifications and suitability for the job opening in your handyman company, and ultimately select the best candidate for the position.
Checking references is an important step in the hiring process for your handyman company. Here are some tips on how to effectively check references:
- Contact the references: Contact the candidate’s references via email or phone to request a reference check. Verify the reference’s contact information and relationship to the candidate.
- Ask specific questions: Ask specific questions about the candidate’s work performance, such as their technical skills, problem-solving abilities, work ethic, communication skills, and customer service.
- Verify work history: Verify the candidate’s work history, including their job titles, responsibilities, and employment dates.
- Assess personality and teamwork: Ask questions that assess the candidate’s personality and teamwork abilities, such as their ability to work collaboratively and handle conflict.
- Listen carefully: Listen carefully to the reference’s responses and take notes on their feedback.
- Ask for additional references: Ask the reference if there are other people who can provide feedback on the candidate’s work performance.
- Thank the reference: Thank the reference for their time and feedback on the candidate.
By effectively checking references, you can verify the candidate’s work history, assess their qualifications and suitability for the job opening in your handyman company, and gain valuable insight into their work performance and personality.
Perform background checks
Performing background checks is an important step in the hiring process for your handyman company. Here are some tips on how to effectively perform background checks:
- Obtain written consent: Obtain written consent from the candidate before conducting a background check. Provide them with information on what information will be included in the check.
- Determine what to check: Decide what aspects of the candidate’s background you want to check, such as criminal history, education, employment history, and credit history.
- Use a reputable company: Use a reputable background check company to conduct the check. Ensure that the company is compliant with all relevant regulations.
- Verify criminal history: Verify the candidate’s criminal history to ensure that they do not have a history of violence, theft, or other serious offenses.
- Verify education and employment history: Verify the candidate’s education and employment history to ensure that they have the qualifications and experience they claim to have.
- Check credit history: Check the candidate’s credit history to assess their financial responsibility and trustworthiness.
- Follow legal guidelines: Follow all legal guidelines and regulations related to background checks, including the Fair Credit Reporting Act (FCRA) and state and local regulations.
- Use information ethically: Use the information obtained from the background check ethically and only in relation to the hiring decision.
By effectively performing background checks, you can ensure that the candidate you hire for your handyman company is trustworthy, reliable, and qualified for the job.
Make an offer
Making an offer to a candidate is an important step in the hiring process for your handyman company. Here are some tips on how to effectively make an offer:
- Prepare an offer letter: Prepare an offer letter that outlines the job responsibilities, salary, benefits, and start date. Be clear about the terms and conditions of the job offer.
- Include any contingencies: If there are any contingencies that need to be met before the offer can be finalized, such as passing a background check or drug test, include them in the offer letter.
- Be competitive: Make sure the salary and benefits package you offer is competitive with the industry standards and in line with the candidate’s qualifications and experience.
- Discuss the offer: Schedule a call or meeting to discuss the job offer with the candidate. Answer any questions they may have about the job or the offer.
- Give the candidate time to consider: Give the candidate time to consider the offer before they make a decision. Be clear about when you need to hear back from them.
- Follow up: Follow up with the candidate if you haven’t heard back within the agreed-upon timeframe. You can check if they have any questions or concerns that need to be addressed.
- Make the offer in writing: Once the candidate accepts the offer, make it official by providing a written offer letter or employment contract.
By effectively making an offer, you can demonstrate to the candidate that your handyman company values their skills and experience, and increase the likelihood that they will accept the job offer.
Onboard the new employee
Onboarding a new employee is an important step in the hiring process for your handyman company. Here are some tips on how to effectively onboard a new employee:
- Prepare a welcome package: Prepare a welcome package for the new employee that includes information about the company, the employee handbook, and any necessary paperwork.
- Introduce the new employee: Introduce the new employee to their colleagues, supervisors, and other relevant stakeholders. Provide a brief overview of their job responsibilities and their role in the company.
- Assign a mentor or buddy: Assign a mentor or buddy to the new employee to help them navigate the company culture and procedures. This will also help the new employee to feel supported and valued.
- Provide training: Provide the new employee with the necessary training and resources to perform their job effectively. This may include safety training, technical training, and customer service training.
- Set expectations: Set clear expectations for the new employee in terms of job responsibilities, performance goals, and behavior expectations.
- Establish check-ins: Establish regular check-ins with the new employee to assess their progress and provide feedback.
- Provide feedback: Provide regular feedback to the new employee to help them improve their performance and adjust to the company culture.
- Celebrate milestones: Celebrate milestones and accomplishments of the new employee, such as completing their training or achieving their performance goals.
By effectively onboarding a new employee, you can help them feel welcome and supported in your handyman company, and increase the likelihood that they will stay with the company for the long term.