System Patches and Updates for November 25th, 2023
The following issues, patches, and updates were addressed in our latest update to ServiceWorks:
New Features
- Added a new dynamic tag for invoices to include a scannable QR code for making payments
- A new button has been added to clear time and date stamps on assigned jobs
- Added SWiP sync button for POS transactions
Resolved Issues
- Resolved issue where content within a recurrence was being duplicated
- Addressed issues with changes to an item’s purchase cost not being reflected after saving
- An acceptance message now sends to assigned technician when accepting a broadcasted job
Mobile App
- Resolved issue with duplicate forms being added to the job in mobile app
- Search Catalog feature added to mobile app
- Best Tech Finder feature has been added to mobile app
Enhancements
- Expiration dates can now be added to estimates
- Decreased loading times when adding products to jobs
- Instant Booking pages can now be deleted
- Links added to Dashboard sections
- A blurb or warning can now be created for customers visiting the customer portal page
We update ServiceWorks over the weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our maintenance notification emails. Please note that the morning after a promotion to the system, you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates
Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1
