Service Works Ideas of Transformation

Be able to create an Estimate from a current ticket

When we go out to a customer’s home we create a Ticket so the Technician can collect our Service Charge upon entry. After Diagnosing the unit, the customer sometimes wants a written Estimate for the repairs that are needed. It would be nice if the Technician could click “Estimate” and be able to enter all […]

Need way to transfer a payment from one job to another

Happens quite often. For example, we need a way to take an existing card payment (which we are integrated via card processor like Sphere, etc) and not have to clear it and re-enter – but instead have it moved from one job to another. Our previous service software (Walkabout) had this option, which would let […]