Service Works Ideas of Transformation

Edit invoices

Would really be nice to have an option to edit a customer order on the pos side. Customers change their mind on product while waiting for delivery, or an error is made on a model number and there is no way to fix it unless you return the whole order or void the invoice and […]

Be able to create an Estimate from a current ticket

When we go out to a customer’s home we create a Ticket so the Technician can collect our Service Charge upon entry. After Diagnosing the unit, the customer sometimes wants a written Estimate for the repairs that are needed. It would be nice if the Technician could click “Estimate” and be able to enter all […]