Release Notes

Weekly Update November 15th 2022

System Patches and Updates for November 15th, 2022

The following issues/patches/updates were addressed in our latest update to ServiceWorks

  • Customer A/R
    – Applied credits no longer appear on the Daily Deposit report
  • POS
    – Serial number added to search field
    -Resolved issue with barcode scanning not matching
  • Misc
    – Customer Name added to Sales Tax report
    – Fixed issue with jobs reverting to original time when being moved in Staff View
    – Resolved issues with missing job log entries
    – Items can now be searched by item number or description in Bundle panel
    – Time off notifications now send to desktop when a request is entered in the mobile app

New Features:

New Reports:
A/R Transaction Report
Jobs by Week Days Report
Projected Revenue Report
Sales Tax – Accrual Basis Report
Sales Tax – Cash Basis Report
Recurring/Non-recurring Customer Report

We update ServiceWorks over a weekend when a patch or update will also affect the mobile app. This prevents our customers from getting an update notice on their mobile devices when starting their workday. Please look for our Maintenance Notification Emails. Please note, the morning after a promotion to the system you may see some temporary slowness when first logging into your account. This will clear up quickly as your system takes in the new updates.

Need More Assistance?
Contact us:
Use the chat bubble on our site here
Email: support@service.works
Phone: 636-220-4363 Ext #1