Finance Tutorial

How to refund credit card payment

Refund Payment from A/R

New label called Payment has been added to list all the payments made by this customer.

You can select one or more payment and Click Proceed To Refund. In the next page you can choose how you want to refund and complete the transaction.

Refund Payment from Job

Open the job where you have taken the payment. In the right side you will see the existing payment in the Payment Box.

Click Refund option and select Credit Card. Then select the transaction you want to refund. Add some notes and select Refund Now. The full transaction will be refunded to your customer and the transaction id of the refund will show up in the box. If you get a refund transaction id back you will know the refund is successful.

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